As of 14 September 2017 at 12:00 (Moscow time), fans all over the world will also be able to book their place as ticket sales for the tournament start exclusively on FIFA.com/tickets.
“We have put in place a ticketing system that will enable all fans a fair chance to secure tickets. Throughout history, fans have made a key contribution to the fascination of the FIFA World Cup. Russia promises to be a unique continuation of this history, with outstanding organisation and a great atmosphere in the stadiums,” said FIFA Secretary General Fatma Samoura.
Tickets will be available during the following sales phases:
Sales phase 1 (divided into two stages)
During the first period of sales phase 1, which starts on 14 September and finishes on 12 October 2017, fans will be able to submit their ticket applications. During this sales period, it will make no difference whether they submit their applications on day 1, the last day or any time in between, as all applications will have the same chance of being successful. In cases where the number of tickets applied for exceeds the available inventory, tickets will be allocated by a random selection draw process. All successful, partially successful and unsuccessful applicants will be duly notified of the outcome of their applications by 16 November 2017.
Sales phase 1 concludes with the period from 16 November to 28 November, during which tickets will be allocated on a first-come, first-served basis.
Sales phase 2 (divided into two stages)
Following the Final Draw of the 2018 FIFA World Cup™ on 1 December 2017, sales phase 2 will comprise a random selection draw period from 5 December 2017 to 31 January 2018 and a further first-come, first-served period from 13 March to 3 April 2018.
Tickets purchased during sales phases 1 and 2 will be delivered free of charge to fans in the weeks leading up to the tournament, with deliveries planned to start in April/May 2018 (subject to change).
Fans will also have a final chance to secure tickets during the last-minute sales phase, which will be implemented on a first-come, first-served basis from 18 April to 15 July 2018, the day of the 2018 FIFA World Cup™ final.
What types of ticket will be available in sales phase 1?
Individual match tickets: tickets for a specific match, which are available for all matches from the opening game through to the final.
Venue-specific ticket series: ticket strips for a specific stadium. These strips include the group matches (except the opening match), the round-of-16 match and the play-off for third place played at the specific venue of choice. (Example: the venue-specific ticket series for Luzhniki Stadium includes three group matches and one round-of-16 match. It does not include the opening match, semi-final or final.)
Team-specific ticket series: ticket strips for fans to follow the national team of their choice. Team-specific ticket series are available as packages that include three to seven matches and can only be requested during sales phase 1.
In line with the ticketing policy implemented at the 2010 and 2014 FIFA World Cups™, residents of the host country will exclusively benefit from this special price category, category 4, with prices starting from RUB 1,280.
Special-access tickets: FIFA will also ensure a dedicated allocation of tickets for disabled people, people with limited mobility and fans classified as obese.
What will be the accepted payment methods?
In sales phases 1 and 2, it will be possible to pay for tickets by means of the following payment methods:
Visa, Official Payment Services Partner of FIFA, payment cards.
Other payment methods
At the request of the Russian authorities, all fans attending matches at the 2018 FIFA World Cup Russia™ need to apply for a FAN ID – the official identity document issued to fans. Fans are encouraged to apply for this free document as soon as possible after they received their ticket confirmation email following the conclusion of the random selection draw period.
The FAN ID and a valid ticket are required for fans to be able to enter the 2018 FIFA World Cup™ stadiums. Having a FAN ID gives fans additional benefits and services provided by the host country, such as visa-free entry to the Russian Federation, certain free inter-host city travel and free use of public transport on matchdays. For further details, please visit www.fan-id.ru.
FIFA does not assume any liability or responsibility concerning the application, issue and/or use of the FAN ID.